Navigating home healthcare and hospice services can be a challenge. You want to find accessible, affordable, and quality care that can empower you or a loved one to live as independently and comfortably as possible. As you look into your home health options, the TRU Healthcare FAQ can help make it easier to find the services and resources you need.
Frequently Asked Questions
We accept medical coverage from various payer sources, including Medicare, Medicare Advantage Plans, other private insurance, public and government programs such as Veteran’s Administration Insurance, county waivers, and private pay. Contact us to see if you qualify for a payer source that you may not be familiar with. Upon payor source authorization of services, our team handles all necessary billing and administrative responsibilities.
From our multiple locations, we service the seven-county metro area plus many greater Minnesota counties, including, but not limited to St. Louis, Carlton, Lake County, Itasca, Beltrami, Cass Lake, Clearwater, Hubbard, Mahnomen County, and Becker.
We perform a thorough background check of all in-home caregivers, as well as a personal interview, reference checks, and competency evaluation. All employees working with clients are provided with ample training for their specific position.
We take patient confidentiality very seriously and adhere to HIPAA and all current medical privacy laws. Patient confidentiality is thoroughly addressed in our employee handbook, training sessions, and materials.